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REFUNDABLE RATE Upon booking your card is authorized for the first night of your reservation. Guests have up to 24 hours prior to check-in to cancel or change their reservation at no charge. After that time, the guest’s card will be charged the full amount of the reservation, and is not refundable. All changes are subject to availability. NON-REFUNDABLE RATE Upon booking your reservation will be charged in full and is NON-REFUNDABLE. Guests may change the dates of their stay up to 24 hours prior to check-in. All changes are subject to availability. Please note that all reservations are subject to the taxes and fees below. Amenity Fee: $20 / day charge per reservation Tax: Tennessee Occupancy Tax (7.25%), State Tax (7%), City Tax (4%), and Memphis Tourism Fee ($2.00 per night) Please read the listed policies carefully for any booking engines such as Booking or Expedia.

REFUNDABLE RATE Upon booking your card is authorized for the first night of your reservation. Guests have up to 24 hours prior to check-in to cancel or change their reservation at no charge. After that time, the guest’s card will be charged the full amount of the reservation, and is not refundable. All changes are subject to availability. NON-REFUNDABLE RATE Upon booking your reservation will be charged in full and is NON-REFUNDABLE. Guests may change the dates of their stay up to 24 hours prior to check-in. All changes are subject to availability. Please note that all reservations are subject to the taxes and fees below. Amenity Fee: $20 / day charge per reservation Tax: Tennessee Occupancy Tax (7.25%), State Tax (7%), City Tax (4%), and Memphis Tourism Fee ($2.00 per night) Please read the listed policies carefully for any booking engines such as Booking or Expedia.

We do not offer a Military or AAA discount, however we are currently offering a 15% discount on our rooms rates when you book with us directly. We accept online reservations here: https://readingvitalityhotel.com/book-now/

We kindly inform you that we do not accept cash for security deposits or room charges. Only credit or debit cards are accepted as payment methods. Additionally, please note that payment upon arrival is not allowed. Your security deposit will be processed through the online check-in link, which you’ll receive 48 hours prior to your arrival. It is required to be completed by 4 PM on your check-in date. Thank you for your understanding and cooperation.

The check-in process must be completed ONLINE, not in person, by 4 PM. You do not need to physically arrive at the hotel by 4 PM. Instead, you will receive your online check-in link via text and email 48 hours before your arrival. Once you’ve completed the online check-in, you will receive your digital key by 4 PM on the day of your reservation. Feel free to arrive at any time after that. If you wish to arrive early, you can purchase a 1 PM early check-in through the link provided. We look forward to providing you with a seamless and enjoyable stay. If you have any questions or need further assistance, do not hesitate to reach out. See you soon!

You must be at least 18 years old to check in to our hotel. We look forward to welcoming you and ensuring you have a pleasant stay with us!

We utilize the photos of yourself and your ID to verify your identity and match to the credit card provided and the name on the reservation. This process allows us to issue your digital key so you may arrive directly to your room.

Our standard check-in time is 4 PM. However, we offer a guaranteed early check-in option at 1 PM for a fee of $20, subject to availability. To secure this option, you can purchase it through the pre-check-in link, which will be sent to you 48 hours before your arrival. Once confirmed, you will receive your room key prior to the 1 PM early check-in time. Enjoy the convenience of an early start to your stay!

We ask that you complete your online check-in by 4 PM on the day of your arrival. If you are delayed and unable to complete the online check-in on the day of your arrival, please contact us so we can hold your room for you. Once completed and you have received your digital key, you may arrive to your room any time. We’re here to make your check-in process smooth and convenient. Enjoy your stay!

To check out, simply scan the check-out QR code located in your room by the designated check-out time. Once done, your security deposit will be released after your room is cleaned, and you will receive a final folio via email. It’s a hassle-free process that ensures a smooth and efficient check-out experience. Safe travels!

Our standard check-out time is at 11 AM. However, we offer a 1 PM late check-out option for a fee of $20. On the day of check-out, you will receive an auto text at 9 AM, reminding you of check out time and offering the late check out option. If you reply Yes, your room key will be extended until 1 PM, and the $20 fee will be charged to your card on file. You may always contact our Virtual Concierge at any time to add this to your reservation. Enjoy the extra time for a more relaxed check-out process.